Frequently Asked Questions

Yes — ပရိသတ်လမ်းညွှန် operates under a Curacao eGaming license, which is one of the most common regulatory frameworks for online sportsbooks. You can verify our license number on the licensing authority's public register. We also undergo quarterly third-party audits of our Random Number Generator (RNG) and payout percentages.

The World Cup welcome bonus requires a 35x playthrough before withdrawal. This applies only to the bonus amount, not your initial deposit. You have 30 days from activation to meet the requirement — after that, the bonus and any generated winnings are forfeited. Only pre-match single bets at odds of 1.50 or higher count toward the rollover.

Odds are generated by our trading team using real-time data including team form, head-to-head records, injuries, weather, and market movement across exchanges. During live World Cup matches, odds refresh every 15 seconds. Significant events (goals, red cards, VAR decisions) trigger immediate recalculation — this means odds can shift rapidly and the odds you confirm at bet placement are locked in.

We provide deposit limits (daily, weekly, monthly), loss limits, session time reminders, and self-exclusion periods ranging from 24 hours to 5 years. You can also set reality check notifications every 30, 60, or 90 minutes. All tools are accessible under 'Responsible Gaming' in your account settings — changes take effect immediately and cannot be overridden without a cooling-off period.

Standard verification takes 12-24 hours after you submit documents. Required documents include a government-issued photo ID (passport, national ID, or driver's license) and proof of address (utility bill or bank statement dated within the last 3 months). If your account is flagged for enhanced due diligence, the process can extend to 72 hours. Withdrawals are blocked until verification is complete.

The minimum withdrawal is $10 for most methods. E-wallet withdrawals (Skrill, Neteller) process within 24 hours. Card withdrawals and bank transfers take 3-5 business days. Cryptocurrency withdrawals are the fastest, typically within 60 minutes after internal review. First-time withdrawals require full account verification and may incur a 48-hour processing hold as standard anti-fraud protocol.